Customer Service

Questions? Complaints? Suggestions? Get in touch with us by email or WhatsApp.

WhatsApp

Customer support is available Monday to Friday, from 10:00 AM to 6:00 PM.

E-mail

Customer support is available Monday to Friday, from 10:00 AM to 6:00 PM.

ABOUT US

We believe that true beauty comes from within.

More than products, we want to awaken the inner glow of every woman — the one that can sometimes fade beneath routine, insecurities, and the pressures of everyday life.

This brand was created with a purpose: to help each person reconnect with their essence, their confidence, and their own light.

I’m Louise, and I’ve always felt that I have a mission: to bring out the best in people. Nothing inspires me more than seeing someone grow — that moment when they start believing in themselves again and see themselves with more love and confidence.

Every product we choose is part of that journey. It’s not only about outer beauty, but about how you feel — more confident, more powerful, more like yourself.

More than a store, this is a space for transformation. An invitation to reconnect with yourself and let your natural glow shine brighter.

Our brand was born from a passion for the world of beauty and a desire to offer products that truly make a difference in everyday life. We carefully select beauty products, including lip glosses, modern makeup, and accessible cosmetics, always focusing on quality and each customer’s experience.

We know that makeup goes beyond aesthetics — it is a tool for self-expression, self-esteem, and confidence. That is why every item in our store is chosen with attention to detail, trends, and the real needs of modern women.

We believe that every woman has a unique glow — and our goal is to help reveal it.

Here, it’s not just about buying makeup. It’s about feeling good, confident, and connected to the best version of yourself.

Thank you for being part of this journey!

Shipping & Delivery

All our orders are shipped directly from carefully selected international suppliers, with the aim of offering modern, affordable, high-quality products.

Currently, we ship exclusively within Spain.

Processing time:
Orders are prepared and processed within 2 to 5 business days.

Estimated delivery time:
Standard shipping usually takes between 10 and 20 business days.
In some exceptional cases, due to international transportation, customs procedures, or high logistical demand, delivery may take up to 30–45 business days.

Order tracking:
Once your order has been shipped, you will receive an email with the tracking number. Tracking information may take between 2 and 5 days to update.

Separate shipments:
If your order includes several products, they may be shipped in separate packages at no additional cost.

Possible delays:
During holiday periods, adverse weather conditions, strikes, or customs procedures, delivery times may be affected.

Shipping costs:
We offer free or reduced shipping during selected campaigns. Priority shipping may be available for some orders.

Undelivered orders:
If your order does not arrive within the maximum estimated delivery time, you may request a full refund or a free reshipment.

Contact:
contact@louisegleambeauty.comLouise Gleam Beauty